How do I get started?

Diagnostic labs can start the free trial from the page header. For a guided setup, request a walkthrough below and we will cover your current workflow, published plans and any separately commissioned integrations.

Do I have to migrate off my current software?

No. Use PingMeDoc as your complete operating platform, or connect selected capabilities to your existing workflow where supported. If you move across, we load your patient register, test list, rates and referring doctors, and you choose the changeover date.

How is the WhatsApp assistant different from a basic chatbot?

It is designed to carry an enquiry through booking, payment confirmation and report delivery. Available functions depend on the modules and provider integrations you commission.

Are messaging costs included?

Meta and WhatsApp provider charges are billed separately at cost. Your plan shows its included AI chat allowance, and additional usage remains visible.

Which setup work is charged separately?

Base LIMS onboarding is included. Branded WhatsApp, analyser and custom integration commissioning are quoted as one-time charges, separate from subscriptions, usage and provider fees.

Software for independent healthcare providers

Run your healthcare business from one clear workspace.

Lab, clinic and pharmacy software for Indian providers, with patient journeys on WhatsApp. Use PingMeDoc as your complete operating platform, or connect selected capabilities to your existing workflow where supported.

I run a

Request a walkthrough

14-day trial. No card required. Base onboarding included. Hosted in Mumbai.

Illustrative workspace, scroll to explore

Lab Workbench

Today

Operations

Bookings

Sample collection

Accessioning

Enter & verify

Patient reports

Critical values

Special work

Microbiology

Send-outs

Runs

Transfers

Camps

Reflex testing

Enter & verifySunrise Diagnostics, Chrompet

SampleDepartmentTurnaround

S-0155, CBCHaematologyIn TAT, 01h 22m

S-0156, LFTBiochemistryDue in 40m

S-0157, TSHImmunoassayOut of TAT

S-0158, Urine C/SMicrobiologyIncubating, D2

Lab

Samples, results, billing and reports.

Clinic

OPD, prescriptions and follow-up.

Pharmacy

Catalogue, Rx review and orders.

Bookings, payments and delivery.

Choose your starting point

Software shaped around the business you run.

Start with one workflow and follow the details that matter to your team.

Diagnostic labs

Run registration, billing, sample tracking, report entry and patient delivery in one LIMS.

Explore lab software

Clinics & OPD

Keep tokens, vitals, prescriptions, billing and follow-up together for each patient.

Explore clinic software

Pharmacies

Take your pharmacy online with a branded catalogue, prescription review and order tracking.

Explore pharmacy software

What comes together

The core workflow, plus the patient experience.

Keep everyday work compact for staff while patients get a clear digital journey.

Lab workflow

Barcodes, sample status, report entry, critical-value alerts and an audit trail for daily operations.

WhatsApp assistant

Handle enquiries, bookings, payment links, confirmations and report delivery in the patient chat.

Connected operations

Bring lab, clinic and pharmacy workflows onto one patient record, with integrations commissioned as needed.

Migration & controls

Move patient, test and rate data with parallel running until sign-off. OTP access and row-level controls protect records.

Follow a sample journey See the WhatsApp workflow Review analyser interfacing

PingMeDoc vs CrelioHealth PingMeDoc vs Drlogy PingMeDoc vs Flabs PingMeDoc vs LabSmart

Published pricing

Clear subscription terms. Integrations priced separately.

Base onboarding is included. Branded WhatsApp, analyser and custom integration commissioning are one-time charges; usage and provider pass-through remain visible.

Lab plans

We are between published lab price lists. Sales will share the current terms.

Contact sales

Commercial clarity

Know what is included before you start.

Lab subscriptions and allowances are published. Base onboarding is included; branded WhatsApp, analyser and custom integration work is commissioned separately.

View full pricing

14-day trial with no card required
Base data migration included
Enterprise scope quoted by contract
Provider and usage charges shown separately

WhatsApp Business APIRazorpay & UPIABDM / ABHADigiLockerTally & GST e-InvoiceGoogle Analytics 4

Questions, answered

What providers ask before a walkthrough.

The pricing page publishes Lab Starter, Growth and Pro subscription prices, included allowances and one-time commissioning charges. Enterprise and incomplete add-ons stay contact-sales until their full terms are published.

See your workflow

Request a guided walkthrough.

Tell us whether you run a lab, clinic or pharmacy. We will focus on your current setup, the modules you need and the published commercial terms.

No card required for the trial
Migration plan discussed upfront
Integration charges itemised separately

Run your healthcare business from one clear workspace.

I run a

14-day trial. No card required. Base onboarding included. Hosted in Mumbai.

Run your healthcare business from one clear workspace.