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Pathology lab software · Cloud LIMS

One workspace.
Your entire lab.

From the first patient to the final report. Registration, samples, results and WhatsApp delivery, connected in one place for Indian diagnostic labs. Use PingMeDoc as your complete operating platform, or connect selected capabilities to your existing workflow where supported.

14 days free No credit card needed

Lab workspaceProduct preview

YOUR DAILY WORKLIST

Every sample, accounted for.

Registered24
In progress08
Reports sent16
SAMPLE / TESTSTATUS
  • 0042
    Complete blood countHaematology · EDTA
    Ready to verify
  • 0043
    Thyroid profileBiochemistry · Serum
    In progress
  • 0044
    Lipid profileBiochemistry · Serum
    Report sent
Your report. Your letterhead.Delivered to your patient on WhatsApp.
Register Test Verify Deliver
Your identity
Reports on your own letterhead
WhatsApp
Report delivery in every plan
Free migration
Patients, tests and rates moved across
Your data
A full export whenever you need it
Made for your lab

Your report. Your name. Every detail in place.

A sample of the report your patients receive, produced by the same system your team uses.

  • Your logo and letterhead
  • Separate entry and approval steps
  • Previous results and changes over time
  • Reference ranges matched to age and sex
  • Pathologist’s signature and registration
  • QR verification and WhatsApp PDF delivery
Sample pathology report with lab letterhead, patient details, result ranges and verification
View the full sample report (opens in a new tab)
The product tour

Everything your lab needs, in one place.

Choose a workflow to see its features and product previews.

Report details6 features

What is on the report, and what most software leaves off

A lab is judged on the piece of paper it hands back. Six things on ours that a buyer should check for on anyone else's.

YOUR LETTERHEAD

Your letterhead

Your logo, address and accreditation marks, not ours.

previous valueTESTTODAYLASTDELTAHaemoglobin9.8▼ 2.4Leucocytes11,400▲ 1.2Platelets2.6= 0.1Fell 2.4 g/dL since 12 Jun

The earlier value, printed

Today's result next to the patient's last one, and the jump between them.

age & sex bandsFemale, 34y, serum12.4N18.9H3.1LL7.2N

Flags banded by age and sex

LL, L, N, H and HH from ranges set for this patient, not one range for everyone.

Dr A. Ravikumar, MD (Path)TNMC 78421, signed 14:06NABLM-0000

The doctor who signed

Name, degree and medical-council registration, with the signature you gave us.

VERIFIED BY SUNRISE

A QR that proves it is yours

A doctor or employer can scan and check the report really came from your lab.

VERSION 2AMENDED

A correction is a new version

An amended result goes out as a fresh version, never a quiet edit.

Report formats4 features

Not one report template, four

Biochemistry, immunoassay, clinical pathology and microbiology, each printed the way that department actually reports.

Liver function test (LFT) report format from a pathology lab with age and sex specific reference ranges

Liver function test

Biochemistry, with ranges for this patient's age and sex.

Thyroid profile (TSH, T3, T4) report format showing the previous value beside today's result

Thyroid profile

Immunoassay, with the earlier value beside today's.

Urine routine and microscopy report format with physical, chemical and microscopic findings

Urine routine

Clinical pathology, a structured form rather than a typed page.

Culture and sensitivity report format with organism, colony count and the S/I/R antibiotic table

Culture and sensitivity

Microbiology, with the S/I/R table and its CLSI version.

Registration & billing6 features

Front desk

Register, bill and print the barcode on one screen.

registerNameAge / sexMobileReferred byPMD-000148Permanent patient ID

Patient registration

A permanent patient ID from the first visit onward.

test masterITEMDETAILSTATUS₹350₹180₹1,200₹90

Your test list, your rates

Your own catalogue and your own prices, not a fixed list.

TAX INVOICECBCLFTTSHGST 18%Total₹ 1,480

Counter bill and GST invoice

Bill, GST invoice and receipt printed at the counter.

COMMISSIONDr S. MenonCBCLFTPayable 12%Total₹ 1,480

Referring doctor and commission

The referrer is recorded and the commission worked out as you bill.

home collectionMTWTFSSPHLEBOTOMIST ASSIGNED

Home collection

Book the visit and assign the phlebotomist from the same screen.

rate cardsITEMDETAILSTATUSB2BWALK-INCAMPTIE-UP

Rate cards per client

A different price list for a corporate, a tie-up lab and the counter.

Samples & barcodes6 features

The sample

One barcode follows the tube from the counter to disposal.

label printSUNRISE DIAGNOSTICSS-0155, CBC, EDTAEDTA

Barcode at registration

The tube is labelled the moment the patient is registered.

sample logRECEIVED 09:12IN LAB

Logged in on arrival

Recorded when the sample actually reaches the lab.

rejectionsHAEMOLYSEDCLOTTEDSHORT FILLRECOLLECT

Rejections carry a reason

A rejected sample records why, so the pattern is visible.

chain of custodyCOLLECTEDIN TRANSITRECEIVEDSTORED

Who handled it, and when

The full chain of custody, without anyone writing a register.

sent outYour labCourierRef labReferred 11:20, result back 18:40

Sent-out samples tracked

Samples referred to an outside lab are followed till the result returns.

disposalAutoclavedLogged byBag sealedHandover

Disposal recorded

The end of the chain is recorded too, which is what an assessor asks about.

Results & verification8 features

Testing and results

Ranges, flags and delta checks run the moment a value is saved.

bench worklistITEMDETAILSTATUSHAEMBIOCHEMIMMUNOMICRO

Worklists per department

Each bench and each machine gets the list it is meant to work from.

analyser linkAnalyserMappedWorklistMSH|^~\&|ANALYSER|LAB|LIS

Results in from the analyser

The machine sends the value straight in. No retyping.

reference intervalsMale, 62y, plasma12.4N18.9H3.1LL7.2N

Ranges by age, sex and method

The reference interval that applies to this patient, not a single column.

auto flagsChild, 7y, serum12.4N18.9H3.1LL7.2N

Automatic high and low flags

Values outside the band are flagged as they are saved.

delta checkTESTTODAYLASTDELTAHaemoglobin9.8▼ 2.4Leucocytes11,400▲ 1.2Platelets2.6= 0.1Delta check flagged for the pathologist

Delta checks against last time

An alert when a result jumps from the patient's previous value.

reflex rulesTSH highRule firesFT4 addedIF TSH > 5.5 mIU/L THEN ADD FT4

Reflex tests added automatically

When a result calls for a follow-up test, it is added for you.

approveENTEREDCHECKEDAPPROVEDLOCKED

One enters, another approves

Nothing leaves half-checked, and every change is logged.

turnaroundITEMDETAILSTATUSIn TATDue 40mOut of TATSent

Turnaround time, watched

Which samples are late, before the patient rings to ask.

Report delivery6 features

The report goes out

Your letterhead, your signatory, delivered where the patient is.

YOUR LETTERHEAD

Your letterhead, your signatory

Your layout, your logo, the doctor whose name is on it.

VERSION 2AMENDED

Amendments, not quiet edits

A correction after release goes out as a new version.

patient trendHigherLower4 VISITS

Earlier results alongside

The treating doctor sees the trend, not a single number.

Sunrise DiagnosticsonlinePDFReport, 2 pages

WhatsApp, email, print or online

Delivered where the patient actually is.

critical valuesCALLED 14:02ACKEDREPEATINGESCALATED

Critical values keep alerting

A danger-level result escalates until a human confirms it.

My reportsPATIENTDOCTOR

A patient portal

Patients open their own reports without ringing the desk.

Quality & NABL records6 features

Quality and NABL

The records an assessor asks for, building up as you work.

levey-jennings+2SD-2SD1 BREACH

Daily QC, charted

Control runs plotted and auto-checked against Westgard rules.

EQAS cycle+2SD-2SDZ = 0.8

EQAS cycle by cycle

External quality assurance results kept per cycle.

calibrationCal verifiedService dueCertificateNext: 12 Oct

Calibration and service logs

Machine calibration and service history, kept as you go.

reagent lotsITEMDETAILSTATUSLOT AEXP 40dEXP 6dOPENED

Reagent batches and expiry

Which batch ran what, and when it expires.

NABL fileScope listedQC chartedCompetencyInternal audit

The NABL file, building itself

The records an assessor asks for, accumulating as you work.

rejection rateHaemolysis leads, 6 weeks1.8%

Why samples get rejected

The pattern behind rejections, so you can fix the cause.

Collections & payments7 features

Money and growth

Commissions, receivables and the day's cash, all reconciled.

CORPORATE INVOICE42 employeesPackage APackage BGST 18%Total₹ 1,480

Corporate and tie-up invoicing

Invoices for companies and referring labs, with dues tracked.

ageing0-30, 31-60, 61-90, 90+₹56,502

Who owes you, and for how long

Ageing on every pending rupee.

approvalsWITHIN LIMITNEEDS OKAPPROVEDDECLINED

Discount limits with approval

Anything past the limit needs someone senior to approve it.

by centreChrompet leads today4 CENTRES

Which centre is doing what

Volume, test mix and revenue per collection centre.

Book a testPATIENTPUBLIC

Your own booking page

Patients book and pay online, on your domain.

Lab assistantonlinePDFBooked for 07 Sep

A WhatsApp assistant

It takes bookings and sends reports without anyone at the desk.

referralsITEMDETAILSTATUS12 CASESPAIDDUESENT

A portal for referring doctors

Your referrers see their patients' results without a phone call.

Documents & stationery7 features

The report is not the only thing you hand over

Every document below is printed by the same system, on your letterhead.

Full body health checkup report format from a pathology lab, multi-panel with interpretation

Health checkup report

The full multi-panel report as the patient receives it.

Pathology lab GST bill format showing the lab GSTIN, test rates, discount and balance due

GST bill

Your GSTIN, your rates, the discount and the balance due.

Pathology lab payment receipt format for a part payment, naming the collector and the balance

Payment receipt

A part payment gets its own document, naming who took it.

Pathology lab day-close slip format with cash expected against cash counted by payment mode

Day-close slip

Expected against counted, mode by mode, signed.

Pathology lab bench worklist format with barcode, patient, test and turnaround time

Bench worklist

What the bench prints to work from: barcode, patient, test, TAT.

Laboratory corporate B2B invoice format consolidating a month of tests for one client

Corporate invoice

The consolidated invoice a company or tie-up lab receives.

Diagnostic laboratory patient consent form printed with the patient's details filled in

Consent form

Printed with the patient's details already filled in.

Integrations6 features

What it plugs into

The rails an Indian lab already runs on.

ABDMPatientABHALinkedABHA 12-3456-7890-1234

ABHA and ABDM

Link a patient's ABHA and file records the way ABDM expects.

WhatsApp BusinessonlinePDFDelivered and read

WhatsApp Business API

Reports and reminders over Meta's official channel, not a side door.

paymentsBillUPI linkSettledupi://pay?pa=lab@bank&am=1480.00

Online payments

UPI and cards collected on your booking page, settled to your bank.

hl7 / astmAnalyserMappedReportMSH|^~\&|ANALYSER|LAB|LIS

HL7 and ASTM

Serial or TCP, with the raw message kept beside the mapped result.

SMS fallbackSENTFALLBACK

SMS fallback

When WhatsApp will not deliver, the message still gets there.

exportsITEMDETAILSTATUSTALLYCSVGSTR-1LEDGER

Tally-ready exports

Your accountant gets a file they can actually use.

Clinic & pharmacy7 features

If the lab is not the only thing you run

The same login covers the clinic, the pharmacy counter, camps and certificates.

one loginClinicLabPharmacyCampsCertsStock

Clinic and OPD

Token, vitals, notes and prescriptions if you run consulting rooms too.

one loginPharmacyCounterStockRxBillingReturns

Pharmacy counter

Billing, stock and prescription capture for an attached pharmacy.

camp calendarMTWTFSS3 CAMPS THIS WEEK

Health camps

Registration pages, QR tokens and bulk reporting for a camp.

MEDICAL CERTIFICATE

Medical certificates

Issue and verify certificates from the same record.

stockITEMDETAILSTATUSINLOWEXPIRINGOUT

Reagent and consumable stock

What you hold, what you used, what is about to run out.

rosterMTWTFSS14 ON SHIFT

Staff roster and attendance

Shifts, attendance and payroll inputs for the bench and the desk.

collection centres4 CENTRES

Collection centres

Each centre with its own rates, users and day-close.

Access & data6 features

The boring things that decide whether you sleep

Access, audit, backup and export. Ask every vendor these, not just us.

roles

Who can see what

Roles down to the screen, so the desk cannot open the accounts.

audit trailCREATEDEDITEDAPPROVEDPRINTED

Every change, logged

Who changed which value, when, and what it was before.

backupsNightlyPoint in timeOff-siteRestore tested

Backups you do not run

Point-in-time backups, because a lab should not be a sysadmin.

exportRequestPackageHanded overpatients, tests, results, reports

Your data, on request

Ask any time and we hand all of it back, in full.

status pageChecked every minute, month by month99.9%

Status you can check

A public status page rather than a promise on a slide.

TodayPHONETABLET

It works on the phone

The bench uses a desktop; the owner uses a phone.

Setup & migration5 features

Getting you across

The move is ours to do, and it is free.

migrationOld LIMSMappedLive42,118 patients, 3 years of results

We move your data

Patients, tests, rates and referrers come across. Free.

parallel runOLDNEWMATCHEDCUT OVER

Both systems, in parallel

You keep the old one running until you sign off on the new.

trainingFront deskBenchApproverOwner

Training your bench

Sessions for the desk and the bench, on your own data.

go-liveTest list loadedRates importedLetterhead setFirst report

A go-live checklist

The things that must be true before your first real report.

Your account teamonlinePDFAnswered in 4 min

Someone who answers

Support on WhatsApp, from people who know a lab.

Analysers & day-end closingTwo common demo questions

Analyser interfacing runs on HL7 and ASTM, with one machine class proven in a live lab. Tell us your model and we will confirm support before you buy.

Machines send results straight in

Results arrive mapped to your test codes, with the raw message kept alongside for the assessor. Wiring a machine is a one-time commissioning charge, quoted per model.

The day closes, counted

Collections by mode, cash counted against cash expected, and the short or over recorded with a name against it.

Plans

Choose the right plan for your lab.

Current prices are temporarily unavailable. Contact our team for plan details and a quote.

Compare plans

Compare what’s included.

The whole lab runs on every plan. What you add above Starter is size, reporting, and the quality records an NABL lab has to keep.

Compare every feature across plans

Swipe the table to compare every plan

Lab plan feature comparison
FeatureLab StarterLab GrowthLab Pro
Everyday lab work
Registration, billing and receiptsLab Starter, Registration, billing and receipts: includedLab Growth, Registration, billing and receipts: includedLab Pro, Registration, billing and receipts: included
Barcoded samples you can trace end to endLab Starter, Barcoded samples you can trace end to end: includedLab Growth, Barcoded samples you can trace end to end: includedLab Pro, Barcoded samples you can trace end to end: included
One person enters the result, another approves itLab Starter, One person enters the result, another approves it: includedLab Growth, One person enters the result, another approves it: includedLab Pro, One person enters the result, another approves it: included
Unlimited tests, patients and reportsLab Starter, Unlimited tests, patients and reports: includedLab Growth, Unlimited tests, patients and reports: includedLab Pro, Unlimited tests, patients and reports: included
Reagent stock, batches and expiryLab Starter, Reagent stock, batches and expiry: includedLab Growth, Reagent stock, batches and expiry: includedLab Pro, Reagent stock, batches and expiry: included
Attendance, roster and payroll for your staffLab Starter, Attendance, roster and payroll for your staff: includedLab Growth, Attendance, roster and payroll for your staff: includedLab Pro, Attendance, roster and payroll for your staff: included
Collection centresAdd more on any plan — extra centres are billed per centre.125
Reports
Reports on your own letterheadIncluded in every plan. Most vendors charge extra for this.Lab Starter, Reports on your own letterhead: includedLab Growth, Reports on your own letterhead: includedLab Pro, Reports on your own letterhead: included
WhatsApp, email and print deliveryLab Starter, WhatsApp, email and print delivery: includedLab Growth, WhatsApp, email and print delivery: includedLab Pro, WhatsApp, email and print delivery: included
Today's result shown next to earlier onesLab Starter, Today's result shown next to earlier ones: includedLab Growth, Today's result shown next to earlier ones: includedLab Pro, Today's result shown next to earlier ones: included
Danger-level results alert till someone confirmsLab Starter, Danger-level results alert till someone confirms: includedLab Growth, Danger-level results alert till someone confirms: includedLab Pro, Danger-level results alert till someone confirms: included
Growth
Referring doctors and their commissionsLab Starter, Referring doctors and their commissions: includedLab Growth, Referring doctors and their commissions: includedLab Pro, Referring doctors and their commissions: included
Corporate and tie-up invoicing, with pending duesLab Starter, Corporate and tie-up invoicing, with pending dues: not includedLab Growth, Corporate and tie-up invoicing, with pending dues: includedLab Pro, Corporate and tie-up invoicing, with pending dues: included
Reports on test mix, centre performance and revenueLab Starter, Reports on test mix, centre performance and revenue: includedLab Growth, Reports on test mix, centre performance and revenue: includedLab Pro, Reports on test mix, centre performance and revenue: included
Your own page where patients book onlineLab Starter, Your own page where patients book online: not includedLab Growth, Your own page where patients book online: not includedLab Pro, Your own page where patients book online: included
Quality and NABL
Daily quality control, charted and auto-checkedLab Starter, Daily quality control, charted and auto-checked: not includedLab Growth, Daily quality control, charted and auto-checked: not includedLab Pro, Daily quality control, charted and auto-checked: included
External quality assurance (EQAS) and quality indicatorsLab Starter, External quality assurance (EQAS) and quality indicators: not includedLab Growth, External quality assurance (EQAS) and quality indicators: not includedLab Pro, External quality assurance (EQAS) and quality indicators: included
Machines connected to send results in directlyAn add-on on every plan: ₹499/month per machine, plus one-time wiring.Add-onAdd-onAdd-on
The records NABL asks you to keepLab Starter, The records NABL asks you to keep: not includedLab Growth, The records NABL asks you to keep: not includedLab Pro, The records NABL asks you to keep: included
Support
Setup feeNoneNoneNone
Data export on requestLab Starter, Data export on request: includedLab Growth, Data export on request: includedLab Pro, Data export on request: included
SupportWhatsApp + emailPhoneDedicated + onboarding call

How we compare with the other lab software

Before you ask

The questions every lab asks.

Short answers. If the answer is no, we say no on this page rather than on a call.

Then keep running it. WhatsApp delivery, the patient booking page and the AI assistant can sit on top of the lab software you use today. Move the rest of the lab across when you are ready. It is not a condition of starting.

Talk to us

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The comparison our competitors do not publish

We put PingMeDoc next to Flabs, LabSmart, Drlogy and CrelioHealth on entry price, what the entry plan actually holds, machine interfacing and report quality, and we say plainly where each of them beats us and when you should pick them instead. Taken from each vendor’s own published material, 9 September 2026.

Read the comparison

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